COURSES AND RESOURCES STORE
COURSE MODULES
KPIs FOR THE DENTAL PRACTICE MANAGER
Want to understand what’s really driving your dental practice? This short, practical course is designed to help dental managers confidently use Key Performance Indicators (KPIs) to track and improve business performance. You’ll learn the 12 KPIs every manager should know, and dive into the 6 Essential KPIs you’ll begin tracking right away using the included spreadsheet. The course walks you through how to collect the right data, analyse it effectively, and use it to make informed decisions for continuous improvement. By the end, you’ll have the tools and skills to take control of your practice’s performance and make smarter, data-driven choices.
$399 (+GST) AUD
INTRODUCTION TO LEADERSHIP
Great leadership is key to your success as a Dental Practice Manager and the growth of your practice. In this course, you’ll learn how your leadership values and skills directly impact your performance, your team, and your business. Discover the essential qualities of a strong leader, the expectations and responsibilities you must meet, and how to balance management and leadership for the best results. You'll also gain the tools to effectively address performance and behavioural challenges like a pro. Whether you're stepping into a leadership role or looking to sharpen your skills, this course will help you lead your team with confidence and competence.
(FREE COURSE FOR PREMIUM MEMBERS)
$199 (+GST) AUD
TEAM HUDDLE
A great team huddle can transform your practice’s productivity, operations, communication, and service. This course is packed with practical tips and strategies to help you and your team master the art of effective huddles. You’ll learn how to develop your team into organized, problem-solving stars, while improving collaboration, cooperation, and teamwork. By boosting accountability and responsibility, your team will start each day with laser-focus and positivity. With this course, you’ll set your team up to work collaboratively towards your common goals, with fewer hiccups and more success along the way.
(FREE COURSE FOR PREMIUM MEMBERS)
$189 (+GST) AUD
INTRODUCTION TO THE ROLE OF DENTAL PRACTICE MANAGER
A common hiring myth is that if someone is wonderful at their job, they’ll be really good at managing others who are doing that same job. This simply isn’t the case. It takes an entirely different skill set to be an effective DPM. Research conducted by CEB shows that 60 percent of new managers fail within the first 24 months of their new position. The main reason why most new managers fail is because they were never properly trained to manage. This is course is designed to start at the very beginning. You will understand the requirements and expectations of the role, including the key objectives. Whether you are new or aspiring to management, this is the perfect place to begin. This course covers an introduction to staff, financial, marketing, patient and office management as well as organisational skills.
$499 (+GST) AUD
RESOURCES
EMPLOYEE HANDBOOK PDF
ADAAMA’s professionally designed, compliant digital Employee Handbook is ready to use and easy to implement.
It’s the perfect companion to your employee contracts and job descriptions—essential for onboarding new team members and supporting existing staff. Covering all key areas of your dental practice, the handbook brings structure, clarity, and consistency to your team culture and operations.
$249 (+ GST) AUD
ACADEMIC COURSES
FOUNDATION COURSE: LEADERSHIP & MANAGEMENT
(LEVEL 4 CERTIFICATE PREREQUISITE COURSE)
This course is suitable for Level 3-5 managers. The course aims to introduce you to the required knowledge and understanding of practical and academic leadership and management skills and their links to the management processes. On completion, you will be able to:
- Implement key aspects of leadership and management
- Understand how leaders influence team culture
- Use Reflective management skills
- Demonstrate how leaders and managers influence teamwork and business success
$800 (+GST) AUD
HIGHER DENTAL PRACTICE MANAGER SKILLS LEVEL 4
(FOUNDATION COURSE IS A PREREQUISITE)
- Level 3-5 manager
- Study time 12-18 months
- 1-1 tutorage
- Online Assessments
- Level 4 certification
- Training provider: Glenys Bridges/Denttrack Academy
- Endorsed by AIM Group Qualifications
$7000 (+GST) AUD
FRONT DESK COURSES
ASPIRE TO DENTAL'S RECEPTION MODULES
Renata Emilianowicz brings you the complete set of front desk training modules and guides to transform your front desk. Learn from an expert in front desk protocols, systems, service, verbal skills and patient management systems. Modules include Productive Scheduling, Appointment Book Management, The New Patient Experience, Recalls, Reactivation, Patient Financials, Positive Verbal Skills, Exceptional Customer Service, Patient Feedback and more. Zoom coaching also available.
*You will be redirected to the Aspire2d website.
ADAAMA members receive a 20% discount on the FD Series Bundle
From $159 AUD
ASPIRE TO DENTAL'S RECEPTION BOOTCAMP!
Rebuild My Book Bootcamp
Are you ready to rebuild your appointment book with my most effective strategies for front desk coordinators and managers?
Great! You will have access to 15 lessons online, where Renata Emilianowicz will take you step by step through the actions you need to take to use your existing database of patients to rebuild your book and keep them there! These are the very same strategies she has used to rebuild books for her own clients and train front desk coachees.
*You will be redirected to the Aspire2d website.
$299 AUD
Looking for a specific course topic?
Send an enquiry to the ADAAMA team and let's see how we can help you!